We are more than just a great printing company, Document Solutions Group is a clinical research printing specialist dedicated to supporting clinical research clients with 100% accuracy and on time delivery. We provide services designed to consistently reduce the time our clients spend managing print related tasks, confident that Document Solutions Group enables them to remain focused on the more critical details of their trials. This is why for more than twenty years, Sponsors, CROs and agencies continue to entrust their clinical printing needs to Document Solutions Group.
With over two decades of dedicated experience in providing printing and automated publishing solutions for the clinical research industry, DSG enables our clients to consistently meet critical timelines accurately, efficiently, and on budget. Our continually evolving solutions help clients remain focused on the more critical details of their trials, confident their publishing and logistics are in trusted hands.
This was my first time working with DSG on a print job and they had less than one week to print all the meeting materials. I am more than pleased to let you know that the meeting materials you prepared and delivered were spot on perfect!
Thank you very much for your having dealt with our business in a very professional way. As this was our company’s first experience with the ‘printing world’, we will highly consider DSG in the future as other printing needs may arise from our business.
We provide Adaptive Scheduling to meet your timelines so you can remain focused on the more critical details of your clinical studies.
Document Solutions Group has over twenty years of experience serving clinical research clients. Consider DSG as an extended resource for your team. We work closely with clients to improve process, reduce costs, meet tight timelines, and eliminate waste.
Clinical research is one of the world’s most stringently regulated industries. DSG’s production processes are highly automated which eliminates production errors and produces materials efficiently and accurately. In addition, we handle many complex projects that require a combination of automation and hand labor.
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We are a detail oriented group who follow SOPs and double check that all materials have passed our quality control measures before being shipped to the sites. Nothing is left to chance.
All printed materials are stored in DSG’s secure, climate controlled warehouse until ready to ship. DSG offers same day shipping for fulfillment requests ordered via the CaseLink Central Portal if placed by 3:00 PM EST. We also provide a variety of low cost shipping options, as well as specialized shipping methods for countries with stricter customs regulations.
Managing printed materials can be easy, thorough and cost effective with DSG's CaseLink Central Supply Management Portal. Whether you're managing a late phase study with hundreds of sites around the world or a smaller, earlier phase study with just a handful of domestic sites, CaseLink Central saves you valuable time and money with real-time project reporting, supply ordering and shipment tracking capabilities.
Document Solutions Group receives many thousands of print files, most going straight into production. Whenever problem files arrive, we work to resolve file issues quickly with all efforts targeted toward meeting established timelines. Despite our best efforts to rescue files, sometimes we just have to wait for the clients to provide new files. To help clients avoid potential delays caused by file issues, here is a list of helpful tips to reference when preparing print files.
Regardless of the application used, always save your files as a PDF. Before sending them to print, carefully review the PDF version for undesirable format changes, as PDFs sometimes alter files.
Printing output requires a minimum of 300 dpi at 100% output size. Any image of a lower resolution setting will usually display as low or poor quality when the image is printed.
Printing devices and software come with vast libraries of fonts and font styles; whenever fonts are missing from a print file, the devices default to a different font in order to compensate the missing font.
Unintended fonts may be slightly or totally different causing the body copy to appear differently than intended, which may change your entire page layout. Also note if you choose a font face that does not contain a corresponding bold version of that font then that font cannot print as bold.
Sometimes clients will ask to re-size materials designed in A4 down to Letter size, or vice versa. Resizing requires us to distort the page image. While Font Types are very forgiving, graphics and photos do not scale as easily.
Protected files can print individually, but they cannot be manipulated or imposed for production. We prefer to receive open source files. If that is not possible then be sure to include the passwords for your source files in a separate email.
Please leave .5" (or 12mm) on the left where the holes are drilled for binder rings. When holes are not considered, the document will usually require resizing to avoid drilling through the body copy.
When creating a photo or graphic bleed make sure the image area extends past the paper workspace dimensions. The designer should always allow for the image or graphic to extend an additional .125" beyond the trim of the actual document workspace if you want to have a full bleed.
Click the icon below to download a PDF version of the printing guidelines.